| Company Name |
Kelly Services India Pvt. Ltd.
East Delhi and Noida
Degree or Diploma Holders Hiring
For Field Service Engineer in Medical Device Company
Job Field Service Engineer
Individual Contributor Role, Reporting to Supervisor.ITIJOBSINDIA.BLOGSPOT.COM |
| Qualification |
Degree or Diploma in
Electronics / Electrical / Instrumentation / Biomedical or Equivalent. |
| Experience |
0-1 years of experience in service and maintenance of medical / capital equipment, exposure on endoscopy devices will be preferred
• Candidate should have strong knowledge of Electrical and Electronics fundamentals. |
| Salary & Benefits |
| 25,000/- NTH + Yearly bonus + Travel reimbursement + Mobile + Internet |
| Key Responsibilities |
A) On-Site Service SupportTo manage and execute the installations and warranty service.Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given.To provide on-site Customer Service Support to customers across the defined region for repair of Equipment of Medical, Industrial and Veterinary endoscopes.To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner
B) Technical EscalationExecute and manage all 1st level repairs (there is well defined job-list) onsite/service channel partners office.To handle escalated calls from other colleagues based on requirementsTo provide technical assistance to other colleagues in installations and business development calls, based on allocated Job/tasks.
C) Revenue GenerationTo generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing.
D) Soft SkillsEnsure proper and timely response / update to the customer - directly to achieve high level of customer satisfactionImplement Empathy, Drive, Communication competencies and fair understanding and exhibition of Self / Brand Image
E) PlanningTo monitor planned visits of self.Responsible for maintenance, upkeep, tracking and audit of loaner equipment and inventory.To ensure turn-around time defined in advance
F) Compliance (Policies and Process)Implementation of company defined processes and systems required to deliver high quality consistent Customer Service Support. |
| Note |
Candidate should have 2 wheeler
Should be willing to travel extensively.
Candidates staying in East delhi and Noida should only apply |
| Interested Candidates Send Your Updated Resume On Email |
Email: Apeksha_patil@kellyservices.co.in with subject line "Field Service"
|
| Posted Date : 08 April 2021 |
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