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Thursday, 8 April 2021

Degree or Diploma Holders Required in Medical Device Company For Field Service Engineer Post in East Delhi and Noida Location

Company Name
Kelly Services India Pvt. Ltd.
East Delhi and Noida 

Degree or Diploma Holders Hiring 
For Field Service Engineer in Medical Device Company

Job Field Service Engineer

Individual Contributor Role, Reporting to Supervisor.
ITIJOBSINDIA.BLOGSPOT.COM
Qualification
Degree or Diploma in
Electronics / Electrical / Instrumentation / Biomedical or Equivalent.
Experience
 0-1 years of experience in service and maintenance
 of medical / capital equipment, exposure on 
endoscopy devices will be preferred

 • Candidate should have strong knowledge
 of Electrical and Electronics fundamentals.
Salary & Benefits
25,000/-  NTH + Yearly bonus 
+ Travel reimbursement + Mobile + Internet
Key Responsibilities
A) On-Site Service Support
To manage and execute the installations and warranty service.
Conduct Preventive Maintenance Programs and Tray 
Audits as per technical expertise and timelines given.
To provide on-site Customer Service Support to customers
 across the defined region for repair of Equipment of Medical,
 Industrial and Veterinary endoscopes.
To update call stage in the web portal and escalate calls/ issues
 to the supervisors/ regional in-charge in timely manner

B) Technical Escalation
Execute and manage all 1st level repairs (there is well
 defined job-list) onsite/service channel partners office.
To handle escalated calls from other colleagues based on requirements
To provide technical assistance to other colleagues in installations
 and business development calls, based on allocated Job/tasks.

C) Revenue Generation
To generate revenue through Repairs, Accessories Sales, 
AMCs and repair exchange as per given targets - coordinate 
to submit estimate, approval follow-ups, spares 
consumption and invoicing.


D) Soft Skills
Ensure proper and timely response / update to the
 customer - directly to achieve high level of customer satisfaction
Implement Empathy, Drive, Communication competencies
 and fair understanding and exhibition of Self / Brand Image

E) Planning
To monitor planned visits of self.
Responsible for maintenance, upkeep, tracking and
 audit of loaner equipment and inventory.
To ensure turn-around time defined in advance

F) Compliance (Policies and Process)
Implementation of company defined processes and systems
 required to deliver high quality consistent
 Customer Service Support.
Note
Candidate should have 2 wheeler

Should be willing to travel extensively.

Candidates staying in East delhi and
 Noida should only apply
Interested Candidates Send Your Updated Resume On Email
EmailApeksha_patil@kellyservices.co.in with subject line "Field Service"

Posted Date : 08 April 2021
Degree or Diploma Holders Required in Medical Device Company For Field Service Engineer Post in East Delhi and Noida Location